Support
Questions, bugs or ideas? Write to support@progresskcal.com. I usually reply within a few days.
In case of doubt, the German version applies.
How do I cancel Premium?
iPhone Settings → your name → Subscriptions → Progress kcal → Cancel Subscription. Premium stays active until the end of the period you have paid for.
I switched phones. How do I get Premium back?
Usually the app recognises your subscription by itself. If not: in the app, go to Settings, tap the Premium card and choose “Restore” at the bottom of the window. Use the same Apple ID you bought it with.
Where is my data stored?
On your iPhone. There is no account and no server with your entries, and the app does not sync via iCloud. Your entries come along to a new iPhone if you set it up from a backup of your old one.
How accurate is the AI photo?
It is an estimate. Take a quick look at the result and adjust the amount or the food if something is off. Where possible, recognised foods are matched with values from the database. Pure estimates are marked as “estimated” in the app.
How does the app calculate my calorie goal?
From your sex, age, height, weight and activity (basal metabolic rate using Mifflin-St Jeor). Depending on your goal, a deficit or surplus is added. The app always stays above safe minimum values.
Data sources
Nutrition values partly from: Max Rubner-Institut (2025): Bundeslebensmittelschlüssel (BLS), Version 4.0 – German Nutrient Database. Karlsruhe. DOI: 10.25826/Data20251217-134202-0. Licence: CC BY 4.0, modified (a selection of the nutrients, converted to grams and rounded).
Product data from Open Food Facts (openfoodfacts.org), licence: Open Database License (ODbL).
I have another question or found a bug.
Write to support@progresskcal.com.